SOC - Security Operation Center | ISGroup - Information Security Group

Security Operation Center (SOC)

The SOC (Security Operation Center) service offered by ISGroup is the answer to the ever-increasing number of cyber attacks on individuals and companies.

In a world where computers are used continuously, it is important to be protected from threats that vary and evolve at every moment.

The SOC or Security Operation Center service from ISGroup is the best way to keep data centers and network infrastructures safe.

The SOC service involves a team of cybersecurity experts providing continuous monitoring of network traffic to detect anomalies and respond promptly to intrusion attempts.

With ISGroup's SOC service, you will be able to react and protect yourself from cyber attacks that could otherwise harm your company.

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Security Operation Center (SOC)

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Description

During SOC or Security Operation Center operations, ISGroup's specialized team will monitor incoming and outgoing traffic from the monitored network infrastructure or data center.

Advanced anomaly detection techniques are used to identify suspicious behavior on the network.

In the event of an attack attempt, the ISGroup team will do its best to apply the procedures agreed with the client and limit the damage to the attacked infrastructure.

After a possible attack, security measures will be implemented to remedy the breach, and detailed reports of the incident will be provided to the client.

Specifications

The SOC service offered by ISGroup includes several phases divided into:

Monitoring

Passive
Advanced analysis systems will evaluate in real-time whether the traffic to the infrastructure is malicious. In case of potential problems, the security team is alerted by a warning.
Active
The ISGroup SOC operators team, with the help of event analysis tools, classifies events, intrusion attempts, and possible breaches in the system.

Defense

Incident Management
The SOC team will implement the procedures agreed with the client and will limit the system's exposure to the ongoing attack as much as possible.
Incident Response
Attacks are contained, and measures to repair the breach are applied immediately.

Escalation

If necessary, the team will provide privileged access credentials to the appropriate personnel to resolve the issue or analyze the system.

Reporting

Following an attack, a detailed report of the incident will be prepared, including an analysis of the attack and how the ISGroup team reacted to contain it.

Output

The output provided to the client will be a detailed and explanatory report of the actions taken by ISGroup, including motivations and results achieved.

Specifically, the report will be divided into:

Executive Summary
Periodic summary of the situation in case of simple monitoring, a simple and concise outline of the defensive actions taken in case of an attack, and a document containing escalation details if occurred. The document is oriented towards Management.

Technical Details
Section dedicated to the Security Manager that delves into the details of the operations.
The document specifies in detail the defensive actions taken and the reasons behind them. It will also include details of the attack.

Remediation Plan
In the event of an attack, this document dedicated to the System Administrator will contain details and instructions to implement security measures capable of preventing similar attacks.